Red Rover

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Lessons & Plans

3 April 2012  |  0 Comments

Kevin Prentiss on Smart Routing



“Delivering the right content, to the right people, at the right time”

21 March 2012  |  0 Comments

Enterprise software is doing it wrong

“I don’t want to look at all of this,” Julie said, echoing the last three testers, “I just want to see the items that I care about.”

Julie was a volunteer giving us her thoughts on our software. She was one of 15 in that round of testing, and was giving us her first reaction to the activity stream – a standard user interface pattern that Red Rover employs to unify streams of information.

Julie was 42. She didn’t like the standard user interface pattern. She didn’t mind it when Facebook did it, that was different. Facebook was a cocktail party with friends, she could happily meander through that, it was a pleasant way to waste time. But here, in our test, with our application, she was at work. That was different. She needed the important things. She needed the useful things. She needed the things she cared about in the context of work and nothing else.

We all feel this way. Too much stuff. Too much work to find the nuggets. It’s not a new problem, but it is the problem of social software in the enterprise. “Social” as an add on, with its comments, shares, edits and likes, is increasing the amount of stuff. Social publishing lets anyone add to the stuff. Read More

28 February 2012  |  2 Comments

Managing by Verbs: The Activity Stream Standard

Terms like API and XML are geeky and intimidating, but the Activity Stream Standard is a very simple idea that is worth understanding. It’s the heart and brain of social software.  It’s at the core of the way business will be done in our new tech environment.

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